, a coworker sent you this page. The fix is below.
Knowledge Squirrel
Bus factor: one squirrel.
A Knowledge Squirrel knows how everything works and has written none of it down.
Signs you've met one.
- Every answer starts with "Ask them, they know."
- The only documentation is their memory and a wiki page from 2019.
- Their vacation is a risk to the business.
A handoff template
Fill it in before the next vacation, and the acorns stop being a single point of failure.
What I own: [systems, processes, recurring tasks] How it works: [the steps, in order] Where things live: [links and files, never passwords] Who to ask: [people and teams] What breaks, and how to fix it: [the usual suspects]
Anonymous
Send it to a coworker.
Send this page instead of saying it. A first name is optional, and it lives only in the link, so it never reaches our server or the link preview.
Before your vacation, here is a template for the acorns.
officecreatures.com/knowledge-squirrelMore creatures.
Call Hopper
It could have been a message.
Read the file →Coffee Badger
Badge in. Latte. Badge out.
Read the file →Booth Hog
It's a phone booth, not an apartment.
Read the file →Hermit Crab
That desk isn't your shell.
Read the file →Fridge Raccoon
Labels are not suggestions.
Read the file →Midnight Owl
It's 11pm. Schedule send exists.
Read the file →Slop Dropper
If you didn't read it, neither will I.
Read the file →Scope Creeper
Just one small thing.
Read the file →Buzzword Bumblebee
Let's circle back to never.
Read the file →